Shipping policy

Shipping Policy

Last updated: [enter date]

Thank you for shopping with us. Please review our shipping policy below.

Order Processing Time

All orders are processed within 0–2 business days (excluding weekends and holidays) after payment is received.
Personalized items may require additional processing time.

You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Time

Shipping costs are calculated at checkout based on your location and the selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping (if available): 2–4 business days

Delivery times are estimates and may vary due to carrier delays or peak seasons.

Shipping Carriers

We ship orders using trusted carriers such as USPS, UPS, and FedEx, depending on the destination and package size.

Shipping Locations

We currently ship within the United States.
At this time, we do not offer international shipping unless otherwise stated.

Tracking Information

Once your order ships, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to update.

Delays

We are not responsible for shipping delays caused by carriers, weather conditions, or other factors beyond our control. However, we will do our best to assist you if issues arise.

Incorrect Address

Please ensure that your shipping address is accurate at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
We will work with the carrier to resolve the issue as quickly as possible.

Contact Information

If you have any questions about shipping, please contact us at:

Email: hello@toyzland.com
Store Name: Toyzland