Shipping Policy

Last updated: August 31, 2026

Thank you for shopping with Toyzland. Please review our shipping policy below.

Order Processing Time

Orders are generally processed within 1–2 business days after payment is received, excluding weekends and holidays.

During holidays, promotions, or periods of high order volume, processing may take slightly longer.

You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Destinations

Toyzland currently ships to:

• United States
• United Kingdom
• Germany

Additional destinations may be added in the future.

Shipping Rates

Shipping charges are calculated at checkout based on the delivery address, package details, and available shipping service.

For international orders, available carrier-calculated shipping options may include services from USPS, DHL, or other available carriers.

The shipping rate displayed during checkout is the rate applicable to your order.

Estimated Delivery Times

Delivery times vary depending on the destination and shipping service selected at checkout.

United States: Delivery estimates are shown at checkout based on the selected shipping service.

United Kingdom and Germany: International orders generally arrive within approximately 7–14 business days after processing, although customs clearance or carrier delays may extend delivery times.

All delivery dates are estimates and are not guaranteed.

International Customs, Duties and Taxes

International shipments may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless specifically stated otherwise at checkout, these charges are the responsibility of the customer and are not included in the product price or shipping charge.

Customers are responsible for ensuring that products ordered may legally be imported into their destination country.

Tracking

Tracking information will be provided when available after your order has shipped.

Please allow some time for tracking information to become active after the carrier receives the package.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address.

Toyzland is not responsible for delays, additional shipping charges, or undeliverable packages resulting from incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged, incorrect, or appears to have been lost in transit, please contact us as soon as possible so we can investigate the shipment and assist you.

International Returns

Returns from Germany and the United Kingdom are accepted in accordance with our Return Policy and applicable consumer protection laws.

For returns made solely because the customer changed their mind, the customer is responsible for return shipping costs, unless otherwise required by applicable law.

Damaged, defective, or incorrect items will be handled separately in accordance with our Return Policy and applicable law.

Contact Us

If you have any questions regarding shipping, please contact us:

Toyzland
Email: hello@toyzland.com
Website: Toyzland.com